Contact
Let’s Talk Design
Whether you have questions about templates, need custom design work, or want to discuss a project—I’m here to help.
Direct Email
Prefer email? Reach me at matt@mkhub.dev
Typical response time: 24-48 hours on weekdays
What to Include in Your Message
For Template Questions
- Template name and where you purchased it
- Specific question or issue you’re encountering
- File format you’re working with (Canva, Figma, etc.)
- Screenshots if relevant (attach via email if needed)
For Custom Project Inquiries
- Brief project description - What you’re looking to create
- Timeline - When you need it completed (if applicable)
- Budget range - Helps me provide accurate quotes
- Examples or inspiration - Links to styles or designs you like
- Target audience - Who will use/see this design
For Technical Support
- Purchase platform (Etsy, Creative Market, Gumroad)
- Order number or receipt (helps verify purchase)
- Specific issue - What’s not working as expected
- Software version - Canva, Figma version, etc.
Custom Design Services
I take on select custom projects for:
Healthcare Branding
- Medical practice identity systems
- Clinical documentation templates
- Healthcare app UI design
- Professional portfolio development
Starting at: $1,500 (complete brand identity)
Coffee Business Design
- Roastery brand identity
- Packaging and label design
- Menu boards and signage
- Social media template systems
Starting at: $750 (packaging design) | $2,000 (full brand) |
Developer Resources
- Custom UI component libraries
- Design system creation
- Figma-to-code collaboration
- Technical documentation design
Starting at: $1,500 (component library) | $3,000 (complete system) |
Typical Timeline
3-4 weeks from kickoff to final delivery
Learn more about custom work →
Template Licensing
Need templates for your team?
Bulk/Team Licensing Available
- Extended licenses for multiple users
- Volume discounts (5+ seats)
- Custom template packages
- Ongoing design support options
Contact for quote - Include team size and template needs
Collaboration & Partnerships
Open to:
- Affiliate partnerships - Promote templates to your audience
- Bundle collaborations - Co-create template collections
- Guest content - Design tutorials and resources
- Tool integrations - Design systems for SaaS products
Let’s discuss if you have an interesting collaboration idea.
Connect Elsewhere
- GitHub: github.com/m-kk - Open source design resources
- Twitter/X: @mattkaili - Design tips and updates
- LinkedIn: linkedin.com/in/matt-kaili - Professional network
Response Time & Availability
Current status: Open for projects
Response time: Within 24-48 hours (weekdays)
Time zone: Central Time (US)
Note: If you don’t hear back within 48 hours, please check your spam folder or send a follow-up email.
Before You Go
Quick Links
FAQs
Q: Do you offer refunds on templates?
A: Digital products are generally non-refundable, but I’ll work with you to resolve any issues. Contact me if you’re having problems.
Q: Can I get a template customized?
A: Yes! Custom modifications start at $50-150 depending on complexity. Describe what you need in the form.
Q: How long does custom design take?
A: Typically 3-4 weeks from kickoff to delivery. Rush projects available for +25% fee.
Q: Do you offer payment plans?
A: For projects $1,000+, yes. 50% upfront, 50% on delivery.
Q: What file formats do you deliver?
A: Depends on the project. Common formats: Figma, Canva, PDF, AI, SVG, PNG. Specified in project scope.
Looking forward to hearing about your project!
— Matt